Sean Hagen will present at the 2022 HFES International Symposium

DUNEDIN, FL/ACCESSWIRE/March 2, 2022 / Sean Hängen, Director and Founder of BlackHängen Design, an interdisciplinary user research and product design company, will co-present a focused workshop focusing on contextual inquiry methods when developing medical devices and health systems during of the international HFES symposium. The event, highlighting human factors and ergonomics in healthcare, will be held at the Hilton New Orleans Riverside hotel from March 20-23, 2022. The presentation will be especially insightful for biomedical engineers, designers of medical devices, human factors engineers and usability specialists. .

What: “Show Me, Don’t Tell Me: Contextual Inquiry Methods »
When: Sunday, March 20 from 8:00 a.m. to 5:00 p.m. CDT
Or: Hilton New Orleans Riverside Hotel, New Orleans, LA


Contextual inquiry includes observation and interview techniques originally developed by anthropologists. These techniques can help to better understand the people, products and systems they use, the task they are trying to accomplish, and the environments (physical, social and technical) in which they live and work. This workshop is an introductory course on how to conduct contextual inquiry studies that inform the development of medical devices and health systems with insightful inputs regarding user needs. The FDA and IEC (International Electrotechnical Commission) have recognized the inherent value of contextual inquiry as an integral part of medical device development and successful user experiences. Many products and systems have benefited greatly from the application of contextual inquiry in the generation and feasibility phases of product and system development.

Key learnings:

  • How to plan and execute a background survey study
  • How to analyze, synthesize and translate the results of a contextual investigation in the field of health
  • Apply contextual inquiry in clinical and home environments

Speaker’s BIO

Since founding BlackHängen Design in 1995, Sean has led design research and usability design, in institutional and home environments, in twenty countries. At Black Hängen, he focuses on managing the research and user synthesis phases of product development, which includes design research, usability testing, user-centered innovation techniques, usability engineering and establishment of user requirements as they apply to the product definition. With a bachelor’s degree in product design and a minor in human factors engineering from The Ohio State University, Sean has more than 30 years of design research in industries ranging from transportation design to computer workstations. emergency centers, rugged electronics, medical devices and graphical user interfaces.

Sean completed his professional career as a designer with a passion for teaching and sharing his knowledge through lectures and workshops at several academic and industry-related venues. After serving on the board of the IDSA (Industrial Designers Society of America), he worked with its Design Foundation, in the development of educational tools and methods that will respond to the patient safety crisis. Sean has been a subject matter expert and author of international and national usability standards and technical reports since 2004.

About BlackHängen Design

BlackHängen Design provides research and development services to organizations large and small, but the company’s customers primarily include some of the world’s leading manufacturers of medical devices, including Japan, the Netherlands, England, Germany, Switzerland, India and Australia. They include Medtronic, Bayer, Resmed, Philips, Baxter, Stryker, Smith + Nephew, B|Braun, Olympus, J&J, GE, and BD, among others. For more information, visit

About the HFES International Symposium on Human Factors in Ergonomics in Healthcare

The HFES International Symposium on Human Factors and Ergonomics in Healthcare is an educational event aimed at bringing together top HF/E and healthcare professionals to improve healthcare systems worldwide. The event highlights learning opportunities on the latest scientific knowledge and best practices, healthcare provider and patient safety innovations, a focus on HF/E initiatives and how to improving regulatory approaches. Networking with human factors experts, pharmaceutical and medical device companies, biomedical engineers, healthcare providers, FDA representatives and patient safety researchers, provides an opportunity to share ideas and best practices. For more information, visit

Media Contact:

Dawn Fountain
Ripple Effect Communications
[email protected]
Phone. 617-536-8887

THE SOURCE: Black Hagen Design

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